Terms & Conditions

You acknowledge that Aqua Scapes of CT, LLC (Last Updated: September 10, 2021, 11:08 PM) may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent of the law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. Website accessibility may be limited based on browser or device including mobile. Photos, videos, and/or files may not be accessible to all screen reader software.

The content of this website is for your general information and use only. It is subject to change without notice. We do not provide any guarantee as to the accuracy, timeliness, performance or completeness of the information found or offered on this website. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

The views, opinions and expressions written on this website are those of the author and/or any/all contributors to this site.

We allow our users to upload images to this website. While we heavily monitor our website for inappropriate content (and remove harmful content as quickly as possible), we do not guarantee that all images on this website may be suitable for all ages. Therefore, this site may contain inappropriate material which may not be suitable for anyone under the age of 18. If you are under the age of 18 years, or under the age of majority in the location from where you are accessing this website you do not have authorization or permission to enter this website or access any of its materials.

Online Store

Store locations do not need to honor any discounts or pricing listed on this website. Store locations may have items out of stock when listed available on this website.

Service Requests

All service prices are subject to change without notice and are not guaranteed.

You accept our charges listed on this website. Failure to return payment within the allotted payment period (30 days after billing date) will result in recurring monthly interest fees. If additional services are required, you will be charged an additional service fee and labor.

We are not responsible for sick, injured, or dead fish. Fish issues that arise after a service jobs could have evolved from a host of varying factors. Additionally, we are not responsible for any damage to aquatic plants during a service.

Make sure your outside water spigot is ON if you are requesting pond cleaning. If your appointment was confirmed and your water is OFF when we arrive, you will be charged the service fee.

If you are not home (and we are unable to contact you), we will use our discretion when it comes to replacing products (ie filter mats, warranty items, carbon, skimmer nets). We will not install a new pump or any expensive items without your approval.

Any quote/estimate provided by our office may be inaccurate; pond size/cleanliness cannot be judged accurately based on your photos/information.

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Updated on September 10, 2021, 11:08 PM

Privacy Policy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Use a unique password for this website. We are not responsible if your personal information (ie phone number, email address, postal address, password, etc) is lost, stolen or hacked.

We use SSL certification to ensure all content on this website is protected from hackers. We track the ip address, user location, and page history of any/all user(s) on this website. We safeguard against SQL injection attacks blocking backend access to our database and work towards encrypting your sensitive data.

We do not access, store, or process any credit card information on this website. We rely on a third party (PayPal) to process any/all payments. If you must refute a payment, you must contact this third party (PayPal) for your reimbursement.

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Updated on September 10, 2021, 11:08 PM

Returns & Warranty

If, within 30 days after your purchase, you are dissatisfied for any reason, you may return your purchase for a full refund, provoided the product is in re-sellable condition. After 30 days, a 15% restocking fee applies to all items in re-sellable condition. Any product held over 90 days is non-refundable.

To ensure your return/warranty is processed correctly, please include your order number and email address in the package.

To return a purchased item, please ship the product(s) back to us with your information and a copy of your receipt. Products must be returned in saleable condition. We have the right to refuse any return we deem unsaleable. Refunds are issued for returned products only. You are responsible for any/all return processing fees.

If you are looking to warranty a product purchased from us, please return the product with your info, a copy of your receipt, and specify that this is a warranty product. We will process your return and ship a replacement. You must have purchased the product from us to receive your replacement/refund. Warranty means you have purchased the product within the warranty period. If your product is no longer under warranty when we receive it, we will notify you. If you want your product returned to you after, please contact our office (return shipping/processing fees apply).

If you have any questions regarding our Return & Warranty Policy, please contact our office via phone or email.

Buyer is responsible for any/all shipping costs.

Home Construction Feedback Contact Us
Updated on September 10, 2021, 11:08 PM